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Old June 17th, 2009, 11:52 AM   #1
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Default Credit card hacked

I just got a call from virgin money...don't want to go into to too much details but someone used the card at the air port for a R7000-00 plane ticket and then at the USA air port for $28 for coffee!

I'm so frustrated because i only took out one credit card ever and it was for games and movies, i have not used this card anywhere else but Sony and SK online for movie tickets how could some get these details
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Old June 17th, 2009, 11:58 AM   #2
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Sad bra, had the same thing happen to a friend of mine!!! If I was u then give there customer department a call and speak to there Manager and provide all the details then hopefully something comes out of it. If not at least you tried.
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Old June 17th, 2009, 12:33 PM   #3
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That is scary, sorry to hear that. Hope all is sorted sooner than later, did you lose the card?
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Old June 17th, 2009, 12:36 PM   #4
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And what is virgins policy re the stolen card details ?

Do you have to fit the bill ?
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Old June 17th, 2009, 12:42 PM   #5
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Thats hectic...

i'm also with Virgin, must say so far there service has been excellent. They call me most mornings to check on "unusual" spending after i've got a little wild with the 3am bar tabs....

Hope they sort you out, as they called you i'm pretty sure they can unauthorise the payments....hopefully
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Old June 17th, 2009, 12:46 PM   #6
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Are you sure it was them calling.... did you provide any details....??
can you confirm that it was them calling?
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Old June 17th, 2009, 12:58 PM   #7
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View Post Originally Posted by Demon7
Are you sure it was them calling.... did you provide any details....??
can you confirm that it was them calling?
Thats a very good point!
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Old June 17th, 2009, 01:19 PM   #8
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My fiances card got taken for about 4k a couple weeks back, she was able to get all charges reversed!
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Old June 17th, 2009, 01:36 PM   #9
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View Post Originally Posted by zorko
That is scary, sorry to hear that. Hope all is sorted sooner than later, did you lose the card?
All sorted now, no i didn't loose it

View Post Originally Posted by TheBradster69
And what is virgins policy re the stolen card details ?

Do you have to fit the bill ?
Luckily i don't

View Post Originally Posted by Quiksilver
Thats hectic...

i'm also with Virgin, must say so far there service has been excellent. They call me most mornings to check on "unusual" spending after i've got a little wild with the 3am bar tabs....

Hope they sort you out, as they called you i'm pretty sure they can unauthorise the payments....hopefully
Service is good they called me this morning like every other when i do spend on it.

View Post Originally Posted by Demon7
Are you sure it was them calling.... did you provide any details....??
can you confirm that it was them calling?
Yeah it was...they call all the time and do ask you security questions and this time she did the same but before everything she notified me that the card was being used for large amounts in a small space of time so they froze the card, she has opened a case of fraud and they are refunding me for everything,

So even though everything is sorted out effortlessly i might add i'm still worried...how did someone manage to get my card details?
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"You know, sometimes I wish I did a little more with my life instead of hanging out in front of places selling weed and s h i t. Like, maybe be an animal doctor. Why not me? I like seals and s h i t. Or maybe an astronaut. Yeah. Like, be the first motherf....r to see a new galaxy, or find a new alien lifeform... and f... it. And people'd be like, "There he goes. Homeboy f....d a Martian once."
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Old June 17th, 2009, 01:55 PM   #10
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Good that its all sorted. Virgin sounds really awesome though, im gonna check out the site
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